Job Description
Job Title: Housing Case Manager – Bilingual Spanish
Department: Housing Services
Reports to: Housing Program Manager FLSA Status: Non-Exempt
Salary: $52,925 - $55,045
Less than 50% of the applicants' time will be spent speaking Spanish
To apply: Visit
OVERVIEW In an atmosphere of dignity and respect, Inspiration Corporation connects people and creates opportunity through access to social services, job training, housing, and food. Each year, Inspiration Corporation works with hundreds of resilient Chicagoans who face systemic disparities and inequities, such as homelessness, hunger, and social isolation.
In order to help individuals and families overcome these barriers, we provide dedicated support coupled with housing, job training, scholarships, meals and engagement services. Inspiration Corporation meets people where they are in life, helping them access the support they need and achieve their personal goals. Inspiration Corporation programs are voluntary, and all service needs and goals are participant-driven. Our case management philosophy is strengths-based and trauma-informed. Inspiration Corporation practices harm reduction and focuses on reducing or minimizing the harm associated with high-risk behavior through motivational interviewing.
At Inspiration Corporation, employees embody our mission by demonstrating the following Core Values:
- Integrity – We cultivate trusting, collaborative relationships rooted in mutual respect and accountability.
- Growth – We encourage personal development, curiosity and being open to new possibilities.
- Equity –We recognize each person’s inherent rights and advocate for inclusive access to resources and opportunities.
- Resilience –We persevere and seek solutions that celebrate our strength in the face of adversity, while practicing and encouraging self-care.
- Hospitality – We create uplifting, accepting, and nourishing connections with everyone who comes through our doors.
Inspiration Corporation believes that these values are central to our work with participants and one another, and they create a culture we all have a stake in.
Position Summary Housing Case Managers support individuals and families in meeting their goals by assisting them in obtaining and maintaining housing.
Housing Case Managers will be assigned to serve any/or all of the following populations based on program need
: individuals, families, domestic violence survivors, victims of dating violence and stalking, individuals with serious mental illness, substance use disorders, chronic health conditions, physical and mental illness and impairment, criminal justice-involvement, DCFS involvement etc.
Housing Case Managers could be assigned to work program model types based on program need, including: Permanent Housing, Permanent Supportive Housing, Transitional Housing, Rapid Re-Housing etc.
Inspiration Corporation’s Housing Services department follows a Harm Reduction and Housing First perspective. Services are trauma-informed, participant-centered, and strengths-based.
General - Demonstrate Inspiration Corporation’s Core Values.
- Exhibit professionalism and high standards in all aspects of performance.
- Ensure the efficient and effective provision of housing services with dignity and respect in accordance with the agency’s mission.
- Work with all departments as appropriate to ensure that the needs of the agency’s participants are addressed.
- Participate in department and agency meetings and professional development.
- Work both independently and on a team.
- Travel throughout the City of Chicago to provide case management services.
Essential Duties and Responsibilities include the following. Other duties may be assigned:
Housing Services - Ensure that all established program goals are met or exceeded. This includes, maintaining regular monthly contact with all assigned participants and their landlords, supporting program participants as needed to ensure they do not return to homelessness, and meeting and/or exceeding programmatic goals defined internally and by funders.
- Assess new referrals’ eligibility for services and enroll eligible participants into programs in a timely fashion.
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- Work with servers to ensure that orders are completed according to request and on time.
- Wash and clean the kitchen and cooking utensils and store the equipment at the end of shifts.
- Ensure that the kitchen operation procedures and hygiene meet food safety standards and regulations.
- Provide quality food and beverages consistently for all customers.
- Follow restaurant policies and procedures for operational flow at each station.
- Assist in the set up and breakdown for restaurant service and catering events.
- Follow standards for merchandising, stocking, rotating, and storing all products.
- Perform cleaning tasks, uphold cleaning standards and work as a team member.
- Prioritize work to accomplish daily, weekly and monthly tasks as assigned by supervisor.
- Report needs of essential working supplies within a three-day business notice.
- Other duties as assigned by supervisor.
EDUCATION, EXPERIENCE & SKILLS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following requirements are representative of the education, experience and skills necessary for the position. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
- High school diploma or equivalent required.
- A valid Chicago Food & Sanitation License is required and must be obtained within 30 days of the position start date (training provided).
- Patience with the ability to stay positive, complete work on time while maintaining focus in a fast-paced environment.
- A team player that communicates effectively.
- Able to follow instructions.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee, to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to stand, walk, talk and hear. The employee frequently is required to walk and stand for long periods. The employee must be able to lift and/or move up to 50 pounds.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Part-Time Production Support Specialist will work up to 25 hours per week in accordance with the demands of meals, catering and restaurant services; work hours may include early mornings, days, evenings and weekends.
Inspiration Corporation is an equal opportunity employer.
Job Tags
Permanent employment, Full time, Part time, Shift work, Weekend work, Afternoon shift, Early shift